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FAQs
1. What is a Schengen visa?
Sri Lankan citizens traveling to Schengen countries on business or as tourists
may receive a uniform visa for a short stay of 1 to 90 days valid for Italy and
Greece (Embassy of Italy), Sweden and Finland (Embassy of Sweden), Germany and
Austria (Embassy of Federal Republic of Germany), The Netherlands, Belgium and
Luxembourg (Royal Netherlands Embassy), Norway, Denmark, and Iceland (Royal
Norwegian Embassy), France, Portugal and Spain (Embassy of the Republic of
France). The Embassy of the main destination is responsible for issuing the
uniform Schengen visa. If main destination cannot be determined, responsibility
for issuing the visa lies with the Schengen state of first entry.
2. How can I get the free application forms?
Application forms can be downloaded from our website 24 hours a day:
http://www.italy-vfs.com. Application forms can also be collected from
Monday to Friday at VFS visa application centre, 120/A, Havelock Road,
Colombo-05.
Application submission time
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Monday to Thursday 8.00 am to 2.00 pm
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Friday 8.00 am to 12.00 pm.
3. How long does it take to get back my passport?
After submission of your passport to VFS, the Embassy of Italy requires a
minimum of 10 working days to process a visa application. However in certain
cases, it may take longer.
4. What shall I do if my application is incomplete?
Applicant should provide a complete file with all the documents which is
required for your visa. If not VFS will not accept the application.
5. How can I collect my passport?
When Visa issued, VFS Office will contact you. Bring your receipt and collect
your passport from VFS Visa Application Centre, 120/A, Havelock road,
Colombo-05.
Passport collection time
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Monday to Thursday – 2.00 pm to 4.00 pm
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Friday 12.00 pm to 2.00 pm
6. If the visa is refused
Your passport & other documents will be handed over to you at the VFS
centre where you applied.
Please Note: The Embassy of Italy is not under any legal obligation to disclose
the reasons for refusal of tourist and business visa applications.
7. If the Legalization of Documents is refused.
Your documents will be handed over to you at the VFS centre where you applied.
8. If the Legalization of Documents is done.
Bring your receipt and collect the Documents from the application centre where
you applied.
Documents collection time
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Monday to Thursday – 2.00 pm to 4.00 pm
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Friday 12.00 pm to 2.00 pm
9. General information
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Visa fees, once paid, are non refundable
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